Privacy Policy

This Privacy Policy describes how zuvogame collects, uses, and protects personal information in connection with its documentation and tutorial website. The policy is intended to provide clear, practical guidance for readers, customers, and partners about how their information is handled when they interact with the site.

1. Information We Collect

We collect limited categories of information in order to operate the website, maintain security, and understand how the content is used. The information we collect generally falls into two groups: information you choose to provide directly and information that is collected automatically when you use the site.

When you contact us, subscribe to updates, or request support, you may provide contact details such as your name, email address, and the content of your message. You provide this information voluntarily, and you may choose how much detail to include. We use it solely for the purposes described at the time of collection.

We also collect technical information related to your use of the website. This may include IP address, browser type, operating system, visited pages, time spent on pages, and referring URLs. This information is typically collected through standard web server logs or analytics tools configured to operate in a privacy conscious manner.

2. How We Use Information

We use the information we collect to operate and improve the website, respond to enquiries, and protect the security and integrity of our services. Specifically, we may use your information to deliver and refine tutorial content, diagnose technical issues, and analyze aggregated usage patterns.

When you contact us, we use the information you provide to respond to your request, follow up on outstanding issues, or provide administrative notices. We do not use your messages for unrelated marketing campaigns or share them with third parties for advertising purposes.

Technical usage data is used primarily in an aggregated or pseudonymized form. It helps us understand which sections of the site are most useful and where users may encounter difficulties, so that we can improve navigation, clarity, and performance.

3. Legal Bases for Processing

Where applicable data protection laws require a legal basis for processing, we rely on several grounds depending on the context. These may include the necessity of processing to provide requested services, our legitimate interest in maintaining and improving the website, and compliance with legal obligations.

When we process contact information in order to respond to your messages, the legal basis is typically the performance of a contract or steps taken at your request. When we process technical usage data to secure and improve the site, the legal basis is our legitimate interest in operating a reliable and secure service.

4. Data Sharing and Transfers

We do not sell personal data and do not share it with third parties for their independent marketing purposes. We may share information with service providers who assist us in operating the website, such as hosting or analytics vendors. These providers are required to process information only on our behalf and in accordance with appropriate contractual safeguards.

If we are required by law, regulation, or legal process to disclose certain information, we will do so only to the extent necessary and will endeavor to limit the disclosure to what is specifically requested. Where permitted, we may notify affected individuals about such requests.

5. Data Retention

We retain personal information only for as long as it is reasonably necessary for the purposes for which it was collected, as described in this Policy, or as required by applicable law. The specific retention period may vary based on the type of information and the context of collection.

For example, contact messages may be retained for a limited period to ensure that follow up communications are coherent and to maintain records of support history. Technical logs may be retained for a shorter period for troubleshooting and security analysis, after which they are deleted or anonymized.

6. Security Measures

We implement technical and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, or destruction. These measures may include access controls, encryption in transit where appropriate, and regular review of infrastructure and configurations.

No system can be guaranteed to be perfectly secure, and we cannot promise absolute security. However, we continuously review our practices and aim to maintain a level of protection that is appropriate to the nature of the information and the risks associated with processing it.

7. Your Rights and Choices

Depending on your location and applicable law, you may have certain rights regarding your personal information. These can include the right to access, correct, or delete data, the right to restrict or object to certain processing, and the right to data portability in some circumstances.

If you wish to exercise these rights or have questions about how your information is handled, you may contact us using the details in the Contact Us section of the site. We will review and respond to requests in accordance with applicable law and our internal procedures.

8. International Considerations

The website may be accessed from many different jurisdictions. If information is transferred across borders, we use reasonable safeguards to protect it, including contractual protections where appropriate. Our goal is to ensure that the level of protection does not materially diminish as a result of such transfers.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service offerings. When we make material changes, we will adjust the effective date at the top of the page and, where appropriate, provide additional notice through the website.

We encourage you to review this Policy periodically so that you remain informed about how your information is handled.

10. Third-Party Website Notice

Our website may include links to external websites that are not under our control. We cannot guarantee the accuracy of their content or the security of their data practices. If you choose to visit a third-party site, you do so at your own risk. Please review their privacy policy before proceeding.

11. Contact

If you have questions or concerns about this Privacy Policy or our handling of personal information, you can reach us through the contact details published on the Contact Us page. We aim to respond to reasonable requests in a timely and respectful manner.